Project overview A leading telecommunications company in Thailand sought to develop a robust call center solution to enhance their tele sales and debt collection operations. The project aimed to deliver a scalable, high-performance system capable of handling 2,000 concurrent calls while ensuring seamless integration with existing
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Project overview A financial services , sought to enhance its debt reminder and management system by implementing an AI-powered solution to predict the likelihood of customers defaulting on their loans. The goal was to enable proactive risk management, improve collection strategies, and optimize resource allocation by identifying high-risk
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Project overview A leading commercial bank in Vietnam aimed to modernize its data collection and integration process by leveraging AI technologies. The bank required a software solution to extract and process data from various external sources, including text documents, scanned files, and digital forms, and then create
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Project overview A commercial joint-stock bank aimed to enhance customer engagement and streamline support by developing a chatbot powered by ChatGPT. The primary objectives of the chatbot were to: Automate Responses: Address frequently asked questions (FAQs) about the bank’s products and services. Provide 24/7 Support: Offer real-time assistance to customers
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