Archives: Projects

Building a Call Center System for a big Telecommunication company

Project overview A leading telecommunications company in Thailand sought to develop a robust call center solution to enhance their tele sales and debt collection operations. The project aimed to deliver a scalable, high-performance system capable of handling 2,000 concurrent calls while ensuring seamless integration with existing

Read More

Implementing a Comprehensive Hospital Management System

Project overview Client: A consortium of hospitals aiming to modernize their operational workflows and improve patient care through digital transformation.  Objective: To develop and implement a Hospital Management System (HMS) that covers the entire patient journey, including reception, outpatient and inpatient management, diagnosis, treatment, and discharge. The goal was to

Read More

Implementing a Paperless Solution for a Bank using Backbase platform.

Project overview A leading commercial bank aiming to enhance operational efficiency and reduce reliance on paper-based processes. The bank sought to digitalize its internal processes to streamline operations, improve compliance, and deliver a seamless experience for employees and customers.  By implementing a paperless solution, the bank aimed

Read More

Digital Onboarding

Project overview Customer, a leading commercial bank, aimed to improve its customer onboarding process by introducing a Digital Onboarding Solution. The goal was to provide a seamless, secure, and fully digital experience for customers while reducing operational costs and meeting regulatory compliance requirements. The solution was designed

Read More

Retail Digital Bank

Project overview Our customers, one of the largest banks in Vietnam, recognized the urgent need for digital transformation to deliver fast, flexible, and convenient financial services to its customers. In the face of fierce competition from fintech companies and other digital banks.  The Bank decided to partner with

Read More

Collateral Valuation System

Project overview A prominent commercial bank in Vietnam aimed to improve the efficiency and accuracy of its asset valuation processes to support its secured lending activities. The project required the development of a comprehensive system to standardize and streamline the valuation of various asset types, including

Read More

Automatic operation process in a Bank using AI technology

Project overview A leading commercial bank in Vietnam aimed to modernize its data collection and integration process by leveraging AI technologies. The bank required a software solution to extract and process data from various external sources, including text documents, scanned files, and digital forms, and then create

Read More

Implementing a ChatGPT-Powered Chatbot for a Commercial Bank

Project overview A commercial joint-stock bank aimed to enhance customer engagement and streamline support by developing a chatbot powered by ChatGPT. The primary objectives of the chatbot were to:  Automate Responses: Address frequently asked questions (FAQs) about the bank’s products and services.  Provide 24/7 Support: Offer real-time assistance to customers

Read More