Global consulting firm

Two Backbase-Certified Squads Delivered a Critical Australian Banking Launch

A global management consulting and technology firm helping banks and insurers build scalable platforms and deliver complex transformation programs.​ For an Australian banking project, the firm required two experienced Backbase squads to support a critical digital banking launch.

02

full squads mobilized

30 days

to onboard

6 months

Milestone on schedule

At a glance

Client

Global
Consulting Firm

Engagement Model

Dedicated
Agile Squad

Platform

Backbase

Team Size

Up to 20
engineers

Challenges For A Critical Launch

Scaling certified Backbase talent fast enough to protect a fixed go-live date

Limited Backbase Talent

The firm needed two Backbase squads within 60 days, but available candidates lacked the required certification and implementation experience

Critical Delivery Timeline

The first major milestone was scheduled within 6 onths, requiring experienced specialists capable of delivering effectively under tight deadlines

Go-Live Quality Pressure

Extension of the maintenance contract depended on launch quality, leaving no room for delays or critical defects.

A Center of Excellence,
built to eventually not
need us

50 engineers and specialists delivered the bank's full digital banking roadmap across two tracks: Digital Banking Platform Development and Core Banking Integration.

Build

Month 1–6

Set up legal entity, secure infrastructure, and an initial team of 15 engineers — ensuring compliance and tooling readiness with the bank’s approval.

Operate

Month 7–30

Scaled to a 50-engineer Center of Excellence delivering end-to-end digital banking solutions — 14 major product releases, high release velocity, and a passed MAS TRM third-party outsourcing audit.

Transfer

Month 31–36

Transitioned full ownership — team, IP, and operations — with zero disruption to delivery continuity. 90-day advisory support followed, with full exit at month 39.

The numbers behind
the transfer

Deep financial services experience, proven across banking ecosystems — not a generalist systems integrator that also happens to serve banks.

Attrition rate reduced to 6.8%, down from the 25%+ that made the original in-house model unsustainable.

Test automation coverage increased to 79% by the end of the Operate phase.

Zero major findings across every MAS audit conducted during the engagement.

Full payback on the transfer investment achieved 4 months post-transfer.

$4M

Annual IT cost saving

2.8x

Release frequency

↓64%

Onboarding time

What powered this engagement

Core Banking

System Integration

Software Engineering

Staff Augmentation