European Trade Bank
A six-month Backbase relaunch delivered with full-cycle engineering support, stronger delivery governance and long-term internal capability building.
Turning a stalled Backbase implementation into a successful relaunch
At a glance
Client
Global
Consulting Firm
Engagement Model
Dedicated
Agile Squad
Platform
Backbase
Team Size
Up to 20
engineers
Scaling certified Backbase talent fast enough to protect a fixed go-live date
Limited Backbase Talent
The firm needed two Backbase squads within 60 days, but available candidates lacked the required certification and implementation experience
Critical Delivery Timeline
The first major milestone was scheduled within 6 onths, requiring experienced specialists capable of delivering effectively under tight deadlines
Go-Live Quality Pressure
Extension of the maintenance contract depended on launch quality, leaving no room for delays or critical defects.
50 engineers and specialists delivered the bank's full digital banking roadmap across two tracks: Digital Banking Platform Development and Core Banking Integration.
Month 1–6
Set up legal entity, secure infrastructure, and an initial team of 15 engineers — ensuring compliance and tooling readiness with the bank’s approval.
Month 7–30
Scaled to a 50-engineer Center of Excellence delivering end-to-end digital banking solutions — 14 major product releases, high release velocity, and a passed MAS TRM third-party outsourcing audit.
Month 31–36
Transitioned full ownership — team, IP, and operations — with zero disruption to delivery continuity. 90-day advisory support followed, with full exit at month 39.
Deep financial services experience, proven across banking ecosystems — not a generalist systems integrator that also happens to serve banks.
Attrition rate reduced to 6.8%, down from the 25%+ that made the original in-house model unsustainable.
Test automation coverage increased to 79% by the end of the Operate phase.
Zero major findings across every MAS audit conducted during the engagement.
Full payback on the transfer investment achieved 4 months post-transfer.
$4M
Annual IT cost saving
2.8x
Release frequency
↓64%
Onboarding time
What powered this engagement
Core Banking
System Integration
Software Engineering
Staff Augmentation
Every engagement is measured by outcomes, not activity. These case studies showcase the impact of specialist expertise delivered at scale.
A six-month Backbase relaunch delivered with full-cycle engineering support, stronger delivery governance and long-term internal capability building.
Turning a stalled Backbase implementation into a successful relaunch
A dedicated 30-person R&D centre accelerating corporate banking product development across APAC.
Product engineering capacity scaled without slowing the existing roadmap.
Modernizing core banking integration for 10M+ customers and 200K SMEs.
Release cycles dropped from 10–14 weeks to 3–4, without adding headcount.
A permanent, MAS-compliant engineering center delivered under a full Build-Operate-Transfer model.
Zero major findings across every MAS TRM audit during the engagement