In today’s fast-changing digital banking landscape, maintaining a secure, scalable, and high-performing Backbase platform is a continuous challenge. As banks strive to innovate while keeping operational costs under control, outsourcing Backbase maintenance has emerged as a strategic solution.
In this article, we explore three key reasons why banks should seriously consider outsourcing Backbase maintenance to a trusted partner.
1. Cut Maintenance Costs by Up to 40%
Running an in-house Backbase maintenance team often involves high fixed costs — from recruitment and training to infrastructure and toolsets. Many banks are now turning to specialized Backbase service providers to reduce these costs by an estimated 30–40%.
Outsourcing allows you to:
– Convert fixed costs into variable, usage-based models
– Avoid hidden expenses such as attrition, bench time, or tool licensing
– Access a team that already has deep Backbase expertise — no onboarding required
By working with a partner like Finative, banks can significantly optimize their OPEX while maintaining high service levels.
2. Accelerate Feature Delivery with a Stable Platform
Once the foundation is solid — with stable Backbase modules and well-defined governance — banks can focus on building what matters most: better customer experiences.
Outsourced Backbase squads can help:
- – Deliver new features faster by leveraging reusable components
- – Understand customer behavior and feedback through analytics
- – Prioritize roadmap items with greater confidence
Because the outsourced team is already experienced in handling production environments, there is no learning curve — only faster time-to-market and higher agility.
3. Keep Your Platform Continuously Updated at Reasonable Cost
Backbase regularly releases LTS (Long-Term Support) versions that bring performance, security, and compliance improvements. However, many banks delay upgrades due to lack of resources or fear of disruption.
With an outsourced team:
- – LTS upgrades can be planned and executed smoothly
- – Technical debt is reduced over time
- – You maintain platform compliance without incurring high internal effort
Regular maintenance becomes predictable, cost-efficient, and aligned with Backbase’s roadmap.
Conclusion
Outsourcing Backbase maintenance is no longer just a cost-saving tactic — it’s a growth enabler. It gives banks the freedom to focus on innovation while ensuring that their digital banking platform remains robust, modern, and aligned with customer expectations.
At Finative, we provide certified Backbase engineers and dedicated squads with real-world experience maintaining and optimizing Backbase platforms. Let us help you achieve more — with less.
Contact us today to discover how Finative can reduce your Backbase maintenance costs and accelerate your digital roadmap.
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